Job Description

We are looking for an Accounts Receivable Supervisor to lead accounts receivable and payment processing operations for a high-volume team. This contract opportunity with potential for a permanent role is ideal for a hands-on leader who can strengthen day-to-day execution, coach staff, and improve performance in a fast-moving environment. The role combines people leadership, operational oversight, and cross-functional coordination to support accurate cash activity, billing, collections, and customer-facing financial processes.Responsibilities:• Direct and support a sizable team responsible for payment processing, accounts receivable activities, and related customer service functions.• Recruit, train, and develop staff while setting clear expectations, monitoring productivity, and driving a high-performance team culture.• Oversee billing, cash application, collections, and daily cash activity to help ensure timely and accurate financial operations.• Handle complex or escalated customer issues with professionalism and sound judgment, working toward effective resolution.• Produce and analyze operational and financial reports, including KPI tracking, to measure team effectiveness and identify improvement opportunities.• Design and refine workflows, policies, and standard procedures to improve consistency, efficiency, and service quality.• Partner with internal stakeholders to align processes, resolve operational challenges, and support strong business outcomes.• Contribute to activities related to recently integrated systems, including process optimization, performance tracking, and user adoption support.• Identify opportunities for continuous process improvement and evaluate tools, including AI-enabled solutions, that can enhance team performance.

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